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Meeting
Professionals International - Minnesota Chapter |
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In
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Presidents
Message Are you still working on your New Years resolution? Or did you give up? This time of year stirs something inside of us to want to improve at work, at home, in our community. Your Board of Directors and Committee Chairs started out the New Year working on improving our chapter. We met for our mid-year retreat which was sponsored by the Hyatt Regency and implemented our chapter business plan, reviewed the SWaN report from Elizabeth Henderson, Chapter Regional Manager, and analyzed our budget. Each team gave a 25-minute oral presentation of their status on their goals as they relate to the strategic plan. This was a great team effort, with all teams offering advice to help collaborate and execute to achieve our goals for the year. This board has been, and continues to be, focused on our chapters strategic plan as it mirrors Pathways to Excellence. You can view our chapter plan and minutes of the board meetings and committee meetings on our website, at www.mnmpi.org Approximately 10% of our chapter members attended PEC in San Diego, looking for ways to improve their personal and professional development. This month you can learn 180 Ways to Improve Your Meeting from our speaker, Sue Tinnish, at our monthly program. We will begin thirty minutes earlier than usual (at 11:30AM) to allow enough time to learn some new methods and tips of our trade. Elections for new chapter leaders are also coming up, and this is your opportunity to vote for someone who you believe will help to improve our chapter. Improvements are everywhere. Its up to us to implement them! |
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Editors'
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As you read this months issue of Meeting of the Minds, no doubt you hold a belief that you contribute to truly great meetings and events. And your Editors be damned if we can find one of you who isnt gifted in doing exactly that. Complacency, however, can be a dangerous thing. After we attain certain levels of expertise and comfort in our personal and professional roles, the trick is finding ways to keep getting better! In the planning industry, members of our MPI chapter shine as we continue to raise the bar in improving how we plan and execute our events. There is no shortage of examples of how our members continue to creatively pursue total quality in effective planning through personal training, mentorship, networking, knowledge sharing, and certification. Februarys MOTM
is jam packed with themes about ways to improve our meetings. In this
months Feature Article, our program speaker Sue Tinnish educates
us about leveraging the vital few to affect the trivial
many in improving our meetings, and holds us accountable for our
time management practices on the job. In Tips of the Trade we hear from
Barbara Louis about the best ways to arrange overnight housing and accommodations
for meeting attendees. Daphne Meyers raves about our two newest CMMs and
discusses improvement strategy at the tactical level in this months
CMM Champ Chat, and finally we talk work/life balance with Brave New Workshops
Director of Corporate Services, Troy Alexander, in our Up Close profile.
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Feature
of the Month |
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Time is an elusive
resource. Time cannot be recaptured or stored to use later. You have only
one chance at every hour, every day. Just as time management as a life
skill, meetings can benefit from the ideas and principles of time management.
His observation generally holds true whether you are talking about customers, activities or revenue. In general,
The Meeting Challenge Building upon Paretos Principle, consider these Time Management skills and their links to meetings: 1. Deciding Priorities Further, they argue that it is imperative to focus on the important projects and tasks, and arrange your time so that there are few interruptions while working. The spin for meetings is to place items on the agenda which add the greatest value. Dont clutter a meeting with filler activities or non-value driven items. Tell people what are the most important priorities of the meeting. Minimize distractions (meals, clearing/serving food, cell phones, etc.) during meetings. 2. Maintenance
and Progress A maintenance task is one which, once completed, will leave you in the same position as you were before, even if it is something you need to do to stay alive, like eating a meal. A progress task is one which you believe will help you reach a position which is fundamentally better than the one you are in now. If you get bogged down with the maintenance tasks, you wont find time for the progress tasks. If you know what your priorities are, this will help you to get the balance right. Insure your meetings contain elements that help maintain and advance your organization. Meetings represent a gathering of the human capitol of your organization. Use that talent wisely to focus on the future while preserving the status quo. 3. Scheduling
Skills The same is true for meeting schedules. Be realistic. Dont set up a schedule that is too rigid and unrealistic. As you set up a meeting, keep in mind the goals and priorities of the meeting as well as the goals and priorities of your participants. Your participants need to be motivated to follow the schedule. 4. Balance Meetings should provide a bit of each element to achieve a balance that is fulfilling and enriching to the overall meeting experience. 5. Dont
Exhaust your or their Attention Span Plan your meeting to account for peoples varying attention spans. Dont expect to garner peoples full attention for 2 hours straight. Schedule breaks and rewards into your meetings. Promote interaction and movement to re-energize people and get them refreshed and refocused.. In addition to the above five suggestions, here are other lessons from Time Management that have productivity and quality implications for meetings. Here are a few more tidbits to consider: : Not Dwelling on
the Past Taking Time to
Lead and Teach Meetings are the perfect opportunity to teach a man to fish rather than just give him a fish. Building an organization means marshalling your team to own the firms success. More than delegating, this is an opportunity to create additional resources that will carry out the mission. Making it Personal Challenge your participants to create a plan to make the most of their time at a meeting before they attend the meeting. Who do they want to meet? What colleagues or associates do they want to spend time with? What is the #1 thing they will do with the knowledge or information gleaned from the meeting when they return? Motivation As you consider your meeting agenda, dont expect people to be already motivated. Understand that the motivation may follow the action. If a meeting doesnt create progress or momentum, people may well feel de-motivated by the experience. Concentrating
on Your Strengths For smaller meetings, you can check with people about their preferred style of working and time management to capitalize on the strengths of the group. This article was extracted from one of Sue Tinnishs newsletters, Tips for Innovative Meetings and Events. Sue is offering this newsletter on a complimentary basis to any member of the MPI-Minnesota Chapter. Email Sue at stinnish@ameritech.net to subscribe. To hear Sue in person join us as she presents 180+ Ways to Transform your Meetings at our chapter event on February 16.
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CMM
Chapter Champ Chat Congratulations to our newest chapter CMMs! Linda Hammer and Peg Tschida!! This is a huge accomplishment after lots of hard work. The newest class of CMMs was honored at MPI-PEC last month in San Diego. It was fun to have a whole new batch of fresh faces at the CMM luncheon (one of many perks)! In light of this months Meeting of the Minds theme, 180 Ways to Improve a Meeting, here is my answer become a CMM. Thanks for reading this column, see you next month (time for a nap). Now that I have my shameless plug out of the way I can continue with thoughts on meeting improvement. I believe the key to being successful personally and professionally is to consciously change your thinking to always have a strategic goal. I know youre thinking, How do I think strategically about a BEO or a rooming list? What we do on a day to day basis (or what is done by someone we supervise) is integral to the strategic success of our meetings. To further explain, lets spend a day with Joe Attendee. Mr. Attendee arrives in Sunny City, USA for a three day conference for the widget sales force. When he arrives at the convention center he finds registration after two wrong turns due to a lack of signs to direct him. At registration, he stands in line for 20 minutes waiting to register. Later, he looks for something to drink and none of the staff knows where he can find a soda machine, and later he stumps them with a wheres the bathroom question. Finally, Joe arrives at the opening general session and cant find a seat due to lack of chairs. The conference theme is Success Together and the general sessions main message: Widgets USA cares about the satisfaction and success of its sales force. As expected, Mr. Attendee finds these messages Dilbert-esque since no one even took the time to put out enough chairs for everyone. We are all pros and we know tactical mistakes have been made here. However, I think fewer people recognize the strategic damage that has been done or the impact success would have had. To get to the strategic level, ask some questions:
I think we would all say no, that the goals of this organization have not been accomplished due to Joes negative experience in Sunny City. He sure doesnt feel like USA Widget cares. Many of the mistakes in the scenario, by themselves, can be viewed as tactical. Signage, registration staffing, staff training, seating however, bundled as a total package they result in an experience, and that experience has expected outcomes. When you are able to evaluate these tactical to strategic opportunities, maximize their impact, and articulate that outcome to your management -- you are adding value to your organization. I think the first step to accomplishing better results should be looking at situations differently. It also means changing how you think about what you do. The next time someone asks you what you do, how about answering, I provide optimal learning environments. instead of Im in Convention Services. (Warning: here comes another plug.) I personally learned and honed these skills in my CMM coursework. I literally thought differently when I finished the program. (Example: I dont write an article for this newsletter; I influence others on the CMM brand.) Are you ready to take the next step in your professional and personal growth? Investigate the CMM Program. Remember you can complete the application now and it remains active for two years. The next class is set for this October 2005 in North America in conjunction with the MPI Institutes. Exact dates and locations will be announced soon. Please contact me if you have any questions. Further resources:
A
Little Nature & Nurture (& Learning!) at Institutes 2004 Even though there were alligators, snakes and sharks I made the best of it. Why didnt anyone tell me what I was in for when I accepted a scholarship to Institutes? Let me tell you a story I flew to Tampa, Florida in October to attend a five-day educational conference. Imagine my shock when the Saddlebrook Resort staff began the meeting by warning us of alligators sunning themselves on the golf course and in a moat around the open-air banquet hall! The hall where breakfast and lunch were to be served! The resort created each tasty meal with an extravagant and fun theme. They attempted to distract us but I didnt forget what was just outside the door! That night, all 180 attendees were sent to Busch Gardens when the park was closed! The staff smiled and greeted us. This was a ruse as in their hands they held snakes and giant birds of prey well ok, parrots. They put us on a Skyride where we hung precariously over lions and tigers and bears! Oh my. We were dropped off and shuffled into a strange car seat. Much to my surprise a bar came over my head and I was locked in! The car chugged up to the clouds and plunged down only to be turned upside down and around and around! Finally the ride ended and the smiling (conniving no doubt) staff escorted the group to a large building where they had refreshing beverages awaiting us! Like Id make myself that vulnerable considering what they had already put us through. This was just the first day! I dont know if this treatment is normal for MPI programs. Im lucky I was totally engaged in learning. Our session topics varied and the extended time allowed for in depth discussion. Experts spoke and everyone shared ideas and best practices, whether they were in Institutes I, II or III. I left with a greater conviction to our industry and my personal success. Dont even ask me about the time they took us to a place filled with sharks, giant fish and sea urchins, gave us liquor and sent us out on the ocean in a yacht! Oh! While I have your attention, please mark your calendar to mingle Thursday, February 24, 5:00 p.m. at BayView Event Center. Details to follow on NewsNotes... Tips
of the Trade Often left up to attendees themselves to handle, overnight accommodations can be an important aspect in determining the success of a meeting or convention; but as a meeting planner, what are the advantages realized when you make all your organization's housing reservations?
Utilizing on-line registration programs allows you instant updates on your housing numbers from wherever you are located, 24/7. On-line registration lets you identify potential concerns and deal with them in a timely manner. For example, if your room block fills you can work with the property to replace cancelled reservations with new reservations. Your meeting is our business! Best Meetings Inc. provides a variety of services that can be customized to help you accomplish your goals. We can assist you in determining your needs and give you the freedom to decide what responsibilities you would like us to manage. You retain as much control as you like and we can manage the rest. For more information visit www.bestmeetings.com. Committee
Update The third annual Wine & Chocolate charity event to benefit Person's to Person's will take place on Thursday, April 21 at the Gale Mansion in Minneapolis, MN. Tickets are $35 in advance, $40 at the door, and will be available for purchase at the March MPI meeting or through Ticket Works (please spread the word). As a chapter we hope to help make this successful event via silent auction donations, decor donations, valet services, and more. Additional details will follow regarding specific needs. Up
Close - Supplier
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International News 1) Future Watch
2005 2) Global Corporate Circle of Excellence Position Paper on Procurement: Hot off the press! This report from MPI's Global Corporate Circle of Excellence sets the scene for the changing business environment and meetings industry, revealing how planners and suppliers can benefit from proactively forming relationships with procurement departments. It also provides career-positioning strategies that can be implemented immediately. Plus, a new toolkit developed to supplement the paper offers sample business plans, budget templates and much more to enhance your strategic value. This paper and the work of MPI's Global Corporate Circle of Excellence are both part of MPI's overall strategic plan designed to make meetings - and those who produce them - a critical part of every organization's success. Procurement officers represent just one of many senior stakeholders that meeting professionals must convince of the value of meetings. MPI's work in this area will continue to educate the industry on the latest trends, and empower you with data and tools to influence procurement and all executives about the value of meetings. Download the paper, and view the contents of the toolkit. MPI Membership Retention
Join
the Board of Directors If you've ever thought about running for the MPI Minnesota Board of Directors, or if it's crossing your mind for the first time, now is your opportunity. Maybe you know of another member you would like to nominate. Download PDF's of the Nomination Form and Candidate Questionnaire. Positions open, beginning
with the 2005-2006 year, are: President-Elect and Directors of Communications,
Education, Finance, Membership and Community Outreach & Government.
If you have questions about any of the positions or the election process,
please feel free to contact Nominations Committee Chair Mary Medcraft
by email or phone Note: The deadline
for submitting nominations has been extended to February 4th. CMP
Questions of the Month 1. When placing the American and state flags on a stage during your groups opening continental breakfast, on which side should the state flag be placed?
2. A general rule of thumb is to provide a ten-minute break for every __ minutes of instruction:
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New Members and Members on the Move |
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New
Members Patricia Burley Maureen K. French Vickie Juntti,
CMP Sandra Montesano Maggie Hertling Judy Sunvold,
CPP Renee Pearson Leslie Berry Mark Stowman Suzanne Johnson Stacy Springer Dianna Anderson Chris Giaimo Susan Milteer Martha Krueger Debbie Finch Amy Asbury
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Renewing Members Louise
S. Dillon Tim
Samuelson Sarah
M. Hill Jon
Young, FAHP
On
the Move Sinda
L. Schirra Tracey
Smith
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Board of Directors 2004-2005 Executive
Committee Vice
President of Education Past Presidents Mary Medcraft, 2004 Denise Woods, CMP,2003 Sydney Zech, CMP, 2002 Peggy Westby, CMP, 2000 Tim Samuelson, 1998 Kim Granger, CMP, 1997 Mark Israel, CMP, CHSP, 1996 Deborah Taylor, 1995 Kathy Hedlund, 1994 Barbara Louis, CMP, 1993 Kevin Johnson, CMP, 1992 Roger Keller, 1991 Bonita Wallin, 1990 Julie McEnroe, 1989 Wendy Wurr, 1988 Jim Kottmeier, 1987 Kim Jarvis, 1986 Claudia Wilson, 1985 Wendy Zarchek, 1983 Kathy Johnson, 1982 June Kehneman, 1981 Dick Graber, 1980 Steve Karbon, 1979 MPI National Awards Meeting of the Minds Chapter Newsletter Awards 2002-2003 Best Overall Online Newsletter - More than 250 Members 2001-2002 Honorable Mention 2000- 2001 Best Design More than 250 Members |
Meeting of the Minds Staff Editors Terrie Maley Kathleen Gierach Barbara
Louis, CMP Daphne Meyers, CMM Diane Pearson Sue
Tinnish Production MPI Chapter Offices Minnesota
Office International
Headquarters
CMP Answers
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